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Testimonials

The Diamond Connection prides itself on its superior customer service. Read what our customers are saying about our friendly, knowledgeable sales staff and our extensive collection of beautiful jewelry.

Testimonial

LOVE, love, love The Diamond Connection!!! Ariel is the owner and he is just amazing! He's great with suggestions, he'll give you an honest opinion and everything he has is extremely high quality.

A few previous reviewers commented on the size of the place. I love how small it is! DC is a boutique jewelry store with an intimate setting. If you're looking for crappy Kay Jewelers or overpriced Tiffany's, this is the wrong place for you. If you want excellent customer service, knowledgeble staff and high quality, then come to the Diamond Connection. Don't get me wrong, I love Tiffany's, but DC definitely has more unique jewelery with the same quality, if not better. Ariel and his staff are great, you don't get the feeling they are looking at you as a $$$ sign. They really want you to get the perfect engagement ring, earrings or whatever it may be.

I didn't get an engagement ring...yet! But my boyfriend bought me diamond earrings for Christmas. He shopped around a lot, his mom used to be a jeweler at a very high end jewelry store, so he knows the difference. Most diamond earrings are terrible quality and WAYYYY overpriced. My earrings are fairly large and engagement ring quality. The larger jewelers were charging almost double for smaller earrings with terrible quality.

You can bring your jewelry by anytime to be cleaned. You can also trade up!

Guys, a word of advice. Quality over size! Well I guess some girls might want a big, dirty diamond...But the smart ones want a perfect one! So if a humongous diamond isn't in your budget, go for a petite but flawless diamond. And if you're thinking about going to Kay Jewelers or Robbins Brothers, lose that thought or you will lose some major brownie points! That's just the same as buying a girl a fake Louis Vitton bag! No bueno!

Ariel will show you the perfect diamond for your budget and if you're not sure what to get, he'll give you some great suggestions.

- Krystle M

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Going to the Diamond Connection, was overall a Great experience for my fiance & I.... after going to a few jewelry stores in the mall, Jareds, Diamond Source, Robbins Bros, and even craigslist we found the perfect engagement ring. We were just there last weekend, and Ryan and Ariel were so helpful with their ideas, and they listened to what I wanted as well. I haven't received my ring yet, but I'm so excited to see what it looks like when its completed. The pricing is also very reasonable for what your getting,... I wouldn't go anywhere else for my diamond needs.

- Christina A

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My fiance and I started here and ended here when engagement ring shopping. They import their own stones so they save their customers the middle man. Even though it's tiny they have anything you could ever want...and if they don't, they can make it for you. My fiance had my engagement ring custom made here. Then we went back for our wedding bands. Again, they custom made my band to match my ring. We just picked our bands up today and are very happy with them. Ariel and Adam are great to work with!

- E F

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We waited to long to get our bands because we couldn't find "the ones"! We then decided to have a friend design us matching bands and have them made! The design was amazing- we were sold! Then the search began for someone to build our dream rings... some laughed in our faces when we told them our deadline, some told us the design was too intricate, some said they could do it- not in our time frame- and then gave us a quote and we laughed in their faces!

Then we went to the diamond connection- it's a tiny little place, but it has amazing jewels! They looked at our designs, told us our options, gave us a great quote, made it happen with time to spare! Working with them was just stress free & exciting!

Our rings turned out better than we could have imagined!

- Jenevieve M

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This is a tiny hidden gem of a boutique shop that specializes in engagement rings and wedding bands (greater selection with fine designer brands such as Tacori, Verragio to name a few). Therefore, if you're looking for other types of jewelry, you might be disappointed in that aspect.

Although the place is tiny in size, the quality of selection of rings makes you forget about it once you meet the sales people there who have been consistently friendly and helpful. My fiance bought his wedding band here. We had both our wedding bands engraved here (they didn't charge me for the engraving for my wedding band although I had purchased it somewhere else).  I was surprised when they even offered a fine polish on my engagement ring (that was not purchased here) for no charge since I had an accident that scratched up the metal of the ring. Then after the polish it looked almost like it was never in an accident.

The service went above and beyond what I expected, they weren't stuck up at all, non-pushy in sales, and courteous.

Will definitely recommend them to any friends or acquaintances for engagement rings or wedding bands in the San Diego county area.

- Bony M

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ARIEL AND HIS TEAM ROCK! Now that I got that out lets give a review. Its a small shop that is huge in so many ways. My fiance and I went to other stores first so we could compare them all to one another. DC by far is the best of them all.

Robbins Brothers, Jareds,diamond gallery.........ALL " WACK!"

Its like going to a car dealership in there, a thousand of the same thing just in different cases or by a different designer. Plus there sales team acts like car salesman, havent had that much pressure since I bought my first car.

DC is no hassal,pressure free, knowledgable, customer savy salesman. They let the rings and there customer service do the sales. I recommend anyone who is looking for a "QUALITY" ring from a "QUALITY" shop to go here. Like all of us happy customers on here, dont let the small place fool you!

- Joshua D

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Hands down best place to shop for Diamonds in San Diego!

- Phil S

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Ryan and Ariel simply excelled at providing sincere guidance and listen to my engagement ring needs; both went the extra mile in making sure I had the ring ready for Valentines Day despite my last minute request to surprise my now fiancée. Overall, I can't seem to relate to any online experience could be that personalized.

The very competitive pricing I believe is thanks to the vertical integration of their business as there is no middle man between Diamond Connection and its affiliate in Israel which cuts the diamonds.

Lastly, it is worth to mention that I'm the seventh person from a group of friends or people I know that purchase at Diamond Connection. Needless to say, I'm forever thankful

- Juan C

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My fiancee and I recently got our engagement and wedding rings at the Diamond Connection. Ariel and the entire staff were very attentive and helpful from start to finish. We love our rings and HIGHLY recommend them for their quality and service.

- Jessica Z

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The Diamond Connection is just great - we were referred here by friends. My husband bought my engagement ring here and since then we bought both our bands and several other pieces of diamond jewelry here (earrings, necklace).

My husband surprised me with my ring, so I didn't do the shopping for my diamond, but I love my setting - it is modern and unique - I've never seen anything like it. My husband's ring is also killer - we got a special brushed rose gold torque band. They were truly able to design rings with us that made us feel individual and special. We get compliments all the time.

I also feel like the service is great - very fast and friendly. We just went in this week to get my ring cleaned and rhodium-plated for our 1-year anniversary and they recognized us instantly. Now that makes you feel good!

- Anne M

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Ok, so you're in love and wanna get married, that's awesome! The next step (Traditionally) is to buy a ring. Whatever you do, SHOP around. Trust me.

I went to about 5 jewelry stores and their all different. Some make you feel like a used whore and others make you feel like a pampered pooch. You want the one in the middle.

My experience at the Diamond Connection was just that. I felt welcome, and at the same time learned a lot. I really didn't know Shit about diamonds. Ariel and Stephanie helped me through the whole experience and it was great. You're gonna be nervous and they know this. I went into see them 2 different times and after I finally decided on a diamond, I still went back in to make sure it was the perfect one. It was!

To the guys, if you're like me, you really have no idea what type of setting your lady wants (That's the metal part). That's fine. I took the route of picking and purchasing the stone and a temporary setting. No, it's not Ghetto, trust me. After she said yes (Yep she said yes!) we went back in, tighter, and selected a setting. And there isn't a chance in hell I would have picked the one she did. Is that a sign? I hope not.

Anyway, we're getting married early next year and will definitely go there to look at wedding rings. Oh and its in old town, go have a shot of tequila after you spend thousands of dollars on a small shinny thing, you'll feel much better.

- John P

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It’s hard to even begin to express how the Diamond Connection made every dream about buying an engagement ring possible. First I had a very specific design in mind for the ring that my (now) fiancée had talked about. I looked all over San Diego to try and find anything similar, to no avail. Other stores (large dealers that I won't besmirch) told me that the designs they had in house were all that was available, you get what you get. Not to mention the diamonds I was being shown where extremely over priced for the quality I was getting. I left contact information with all these stores and asked them to look into finding the design I wanted and get back to me. NONE of these dealers got back to me. When I walked into the Diamond Connection I met Ryan who I explained my design too, within 5 minutes we were sitting down discussing them CUSTOM making the exact ring I was looking for. At first I assumed the word Custom would equal breaking my budget, to my surprise and happiness the custom ring that would be made for me would actually be the same price as a completely inferior ring that other dealers were trying to push on me. As for the diamond, the quality and price were amazing. As for the service, Ryan and I met and exchanged emails and phone calls every step of the way. He sent me drawings of the model of the ring and we went through every detail before it was custom made. When picking it up it had already been appraised by a wonderful appraiser and setting up insurance was so easy because of that. I loved every aspect of working with Ryan and the Diamond Connection, they are amazing, and their products and service are unmatched. My Fiancée was blown away by her ring, and she and I will be back to have Ryan and the Diamond connection custom make our wedding bands as well.

- Jess Johnson

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My now husband was actually referred here by some friends of ours. Troy knew the style of ring I wanted and brand. I had no idea he was proposing , but when he did and I saw the ring I about died and almost went to heavan. The cut of the diamond, color, clarity was amazing...one of the most beautful rings I have ever laid eyes on and it was all mine. I couldn't leave this without thanking Stephanie. She helped push Troy along and gave him the best service EVER. I remember stopping by one night and we were browsing rings before he proposed and Stephanie was so professional, little did I know she was measuring my finger! After the proposal we went back to pick out my band. They actually let us custom make it and it turned out AMAZING. I cannot say enough great things about the Diamond Connection. Everyone including Ariel and Fumi who we have worked with has been so genuinely nice and amazing. From cleanings, to 6-month check ups they are with us the whole way! I still go in just to see them after our wedding although I do love the cleanings! We have definitely sent our friends there and have told them about it! I wouldn't go anywhere else! Even if the military takes us somewhere else we will always come back to the Diamond Connection for our diamond needs. Thank you for everything!!!

- Heather Dostart

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Ariel and the Diamond Connection were a breath of fresh air from all other jewelry stores. The way they treat their customers and the beauty of their diamonds is worth every dollar spent.

I had been searching for a couple of months for the "PERFECT" engagement ring, and could never commit to one at any of the other stores in San Diego. As soon as I walked into the Diamond Connection, it was different from the start and after looking a a few different rings, I was ready to place an order. There was no hesitation at all, I knew I was purchasing the 'PERFECT" ring.

My fiance is in love with her ring and that is exactly what I wanted. I couldn't have done it without Ariel and the Diamond Connection. I will be a repeat customer for years to come!

- Eileen Donathan

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Ryan and Stephanie were extremely helpful. My future mother-in-law gave my fiance a ring with 3 diamonds to use for my engagement and wedding band. Ryan was very attentive to me and my mother-in-law, helping me stay within budget and suggesting designs. The head and band had to be adjusted to fit the size and shape of the engagement diamond. It took about a month and turned out beautifully. At pick up they had the original appraisal and a copy ready for insurance. I had gone to all of the big retail chain jewelers and felt like I was never going to get someone that would listen to me, to work with what I had, and still have a great selection. This place has it all! It was the most intimate, down to earth, friendly, and knowledgeable place/people in San Diego.

We went back for the wedding bands and again the treatment we received was spectacular. It is a small space but it becomes very intimate due to the care and attention given. The selection of rings is absolutely wonderful and if you don’t see it they can help build your dream within your budget.

When we went in for the engagement ring we had talked about the wedding bands but nothing was ever decided on. When we went back they pulled out everything we had talked about so it took us no time at all to finalize the bands. My ladies band is so lovely and his tungsten band is perfect for him.

We are so sold on The Diamond Connection and I don’t ever see us going any where else. Thank you Ryan and Stephanie! We will send pictures when we get them!

Angie & Tom

- Angela Hamilton

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DC is awesome!

- Dustin Brown

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Well I can't say enough good things about the diamond connection.... After having put a down payment on a ring at another jewelry store and having them go out of business I didn't think I was ever going to find the right place or ring.

We heard through a friend about Adam and the connection and had to check it out for ourselves.... We were amazed the entire experience was actually enjoyable. And I never thought I could say that about spending that much money or buying jewelery.

The quality of the ring and diamond surpassed any of my expectations. Adam was very understanding of our budget and did not pressure us to go beyond it. I never thought I would be able to afford the ring I purchased (1.6 carat solitaire and he made a custom design).The ring appraised for 5 thousand more than I paid! Adam was also very accommodating with allowing me to use layaway. He made sure everything was perfect well before I asked for the ring.

After proposing we both went back to the store to say hi and Ariel remembered our names and the ring even though he hadn't helped us prior. We always feel welcome whenever we go in whether its to just say hi or to have the ring evaluated.

I know I will buy all my jewelery from the diamond connection for the rest of my life.

- Jon Kelly

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The overall experience was painless, which was very surprising given I was purchasing diamond jewelry for my wife on her 47th birthday, when she wasn't expecting anything so therefore didn't provide any insights.

The selection was superb, the service was outstanding, and the responsiveness was borderline unbelievable.

My wife was thrilled. I would (will) definitely shop there again.

- Jimmy Byrd

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I absolutely love my wedding ring and get compliments on it all the time! It is exactly what I always dreamed of. Thank you to everyone at The Diamond Connection and of course my wonderful husband:)

Francesca

- Francesca Morrison

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Being young and in love going on four years now... we started playing around with the idea of getting married... doing all this under the radar and on our own we rushed into one of those mall type stores to look at rings and after me finding something I thought she would like online we rushed in the store so I could get the ring...

After everyone telling me why did we go to a mall jewelry store... we decided to look around again. This time finding The Diamond Connection and Ariel we knew we found a way better place. His customer service has been amazing, and has everything that I wanted to build a long term relationship with. So as me and my fiancés continue down our path together I look forward to being able to include Ariel for future purchases, and to anyone looking for anything jewelry related you could not be in a better place, then The Diamond Connection.

- Michael Zarate

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After an exhausting day of ring shopping we stumbled upon Diamond Connection and within a few minutes of talking with Stephanie and her colleagues knew we have found the right company to do business with.

Not only did I find the right diamonds for my Fiancés engagement ring, but the Diamond Connection did a great job of designing and building a custom ring that absolutely thrilled her.

I did shop around and found that I could not beat their price, but more importantly, their patience and extreme commitment to customer service was what ultimately won me over.

Certainly I'd recommend the Diamond Connection to anyone looking for a trustworthy and knowledgeable Jeweler.

- Greg White